Payment Policy

Payment Policy

At Tufflio, we are committed to providing a secure and seamless shopping experience. Please review our payment policy below to understand accepted payment methods, billing processes, and other important details.

1. Accepted Payment Methods

We accept the following payment options:

  • Credit & Debit Cards: Visa, Mastercard, American Express
  • Digital Wallets: PayPal, Apple Pay, Google Pay

2. Currency & Pricing

  • Product prices are displayed in your local currency for your convenience.
  • However, all transactions at checkout are processed in USD.
  • If your bank account uses a different currency, your financial institution may apply a currency conversion rate or additional fees.

3. Payment Authorization & Processing

  • Payments are processed immediately upon checkout.
  • If a payment fails to authorize, please verify your card details, ensure sufficient funds, or try an alternative payment method.

4. Taxes & Duties

  • International customers may be subject to customs duties, import taxes, or regional fees upon delivery.
  • These charges are the responsibility of the recipient and are not included in the purchase price.

5. Payment Security

  • We use industry-standard encryption and secure payment gateways to protect your financial information.
  • Your payment data is never stored on our servers and is securely handled by trusted third-party payment processors.

6. Failed or Declined Transactions

  • If your payment is declined:
  1. Double-check your card information
  2. Ensure sufficient funds are available
  3. Contact your bank if the issue persists
  • Transactions flagged for potential security risks may require manual verification before being processed.

7. Fraud Prevention

To protect our customers and our platform:

  • We actively monitor all transactions for suspicious or fraudulent activity.
  • If fraud is suspected, we reserve the right to cancel the order and issue a refund.
  • Multiple fraudulent disputes may result in account suspension or restriction.

8. Refunds & Chargebacks

  • Refunds are processed in accordance with our [Return & Refund Policy].
  • Unauthorized chargebacks will be investigated and disputed.
  • Repeated misuse of the chargeback process may result in loss of account privileges.

9. Contact Us

If you have any payment-related questions or concerns, feel free to reach out:

Tufflio
Email: support@tufflio.com
Phone: 1 (612) 552-2117
Address: 1500 N Grant St, Ste R, Denver, CO 80203, USA
Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)